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Shipping policy
Warehouse address
AIQ ROBOTS, Inc.
Street: Marynarki Wojennej 8, Suite 22
Town: Tarnow
State: malopolska
Postcode: 33-100
Country: Poland
European Union
Shipping destination
Delivery available globally (excluding areas covered by war, martial law and natural disasters)
Excluded destination: Afganistan, Russia, Somalia
Delivery method:
Priority Mail International with National Post Tracking
Post service:
e.g. USPS, Japan Post, Nigerian Postal Service, Brazil National Post, NZ Post (New-Zealand – National Post), PostNord Sverige (formerly Posten AB) is the name of the Swedish postal service, etc.
Transit time:
minimum transit time is 6 working days
maximum transit time is 10 working days
Shipping rate:
- $5 order weight max. 1.09lbs (499g)
- $8 order weight from 1.10lbs (500g) to 2.19lbs (0.99kg)
- $14 order weight from 2.2 lbs (1 kg) to 4.4 lbs (2 kg)
- $7 for each additional pound/kilogram
FedEx, UPS, GLS International Express
Post service:
Leading international carrier depending on the region served and the price for the service, most orders are provided by FedEx, UPS, GLS.
Transit time:
minimum transit time is 2 working days
maximum transit time is 5 working days
Shipping rate:
From 30 to $ 60, for a package up to 4.4lb (2kg) + $ 4 for each additional 1lb (1kg).
The starting price depends on the country of delivery.
To check the exact cost, add the products to the cart, go to the checkout and enter the country of delivery.
Order cutoff time:
8:00 AM (GMT -04:00) United States, Eastern Time Zone (New York)
1:00 PM (GMT +01:00) Central Europe Standard Time (Warsaw)
Handling time:
minimum handling time: 0 business days
maximum handling time: 2 business days
Shipping note:
The cost of delivery may change depending on the size and weight of the order.
As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive.
The expected delivery date is not covered by the carrier’s warranty.
Tracking information:
After your order has shipped, you will receive an email with a tracking number.
Import costs from a foreign continent
We are not responsible for any customs charges after the items have been shipped.